Self-hosted Tools
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osTicket — Logo

osTicket

Self

Free & Open Source

Open-source tool. Self-hosted setup.

Open source support ticket system

Things to Know About Self-Hosted

Self-hosted tools are open-source apps you install on your own server to replace SaaS products. You get full control and often zero license cost, but you're responsible for setup, security, backups, and uptime.

  • Caution: You might need capable hosting or a VPS
  • Caution: Setup requires technical experience
  • Caution: You manage updates and patches
  • Caution: Security and backups are your job
  • Caution: Uptime depends on your server
  • Caution: Scaling may need extra work

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